Job Title: Lead Warehouse Associate 
Job Location: San Antonio TX 
Operating Company: Mechanical Reps Inc. 
FLSA Status: Exempt 

About:  

Mechanical Reps Inc - A member of the AIR Control Concepts family.  

Mechanical Reps Inc. is the premier manufacturers' representative for HVAC products in Central and South Texas. Founded in 1974, our team provides exceptional products and an unprecedented level of service. Mechanical Reps Inc. serves engineers, contractors, and facility managers who demand responsiveness and expertise. 

We are proud of our long-lasting relationships with leading product manufacturers, but we understand that our real product is service. Uncompromising dedication to our customers is our greatest strength. 

Check out our website: home | Mechanical Reps 

Job Description: 
The Lead Warehouse Associate supports warehouse operations through advanced inventory control, shipping/receiving, workflow coordination, and customer service collaboration. This role serves as a subject‑matter expert within the warehouse, helps guide junior staff, and ensures that daily processes run smoothly. 

Essential Duties and Responsibilities:  

• Perform advanced shipping and receiving tasks, including unloading trucks, checking in merchandise, and verifying items against purchase and sales orders.  
• Assemble, stage, and prepare customer orders for pickup or delivery.  
• Conduct routine cycle counts and assist with physical inventory.  
• Monitor stock levels and notify leadership when replenishment is needed.  
• Create and receive purchase orders in the system with accuracy.  
• Process daily sales orders, transfers, and receipts in the computer system.  
• Assist in resolving order or inventory discrepancies (pricing, quantities, acknowledgements, delayed shipments, etc.).  
• Collaborate with sales teams on order status, stock availability, and issue resolution.  
• Prepare shipments and parcels for mailing or freight pickup.  
• Maintain organization of warehouse shelves, bins, racks, and storage areas.  
• Keep the warehouse clean, safe, and orderly at all times.  
• Perform basic maintenance of warehouse tools, equipment, and supplies.  
• Assist in sorting, labeling, and placing materials in designated storage locations.  
• Process COD customer payments such as cash, checks, and credit cards.  
• Drive a 16-ft box truck to deliver products to local customers and job sites when needed.  
• Assist with facilities-related tasks such as basic upkeep or minor repairs.  
• Perform other general warehouse duties as assigned. 

  
Competencies: 

• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization 
• Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others   
• Organization: Uses time efficiently by prioritizing and planning work activities 
• Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles  
• Judgement: Demonstrates ability to make independent and sound decisions in all situations  
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions  
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed 
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations 
• Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.  
• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation  
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people 
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data. 
• Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully 

  
Experience and Requirements:  

• High school diploma or GED required 
• 4+ years of warehouse, distribution, or warehouse customer service experience required 
• Experience in a lead or senior-level role is a strong plus 
• Ability and willingness to represent Mechanical Reps in the most positive manner with clients, suppliers and the community we serve 
• Ability to work effectively with co-workers and other customers; learn and use operating practices of the company 
• Ability to communicate effectively orally and in writing 
• Cooperate as a team member with all departments 
• Ability to provide service in a courteous, prompt and efficient manner 
• Assume responsibility, deal effectively with problems, and exercise independent judgment when making decisions 
• Possess good organizational skills 
• Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude with respect, assistance, honesty and resourcefulness 
• Ability to manage confidential client and employment information with tact and discretion 

  
Other Requirements: 

• Background check  
• Valid driver’s license, proof of valid car insurance and clean driving record 
• Follow Mechanical Reps, Inc. employee handbook policies and guidelines 
• Subject to drug test prior to employment 

  
Physical Demands: 

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface. 
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner  
• Exerting up to 50 pounds of force occasionally to lift, carry, pull, or otherwise move objects 
• Manual dexterity sufficient to reach/handle items and work with your fingers 
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors) 

  
Work Environment: 

• The warehouse is ventilated but not air conditioned. The temperatures will be hot in the summer and cold in the winter. 
• Moderate noise (examples: business office with computers and printers, light traffic)  
• Occasionally employees will be in an environment with: 
  • Wet or humid conditions (non-weather) 
  • Work near moving mechanical parts 
  • Extreme cold (non-weather) 

 
Benefits:  
We offer a competitive and comprehensive benefits package, including:  

• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being. 
• Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage. 
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP). 
• Professional Development – Ongoing training opportunities and support for continuing education. 

 
 AIR Control Concepts & Mechanical Reps Inc. are Equal Opportunity Employers.