HVAC Area Service Leader

Queens, NY

Full Time

Klima New York (KNY)

Manager/Supervisor

Job Title: Technical Field Service Manager
Job Location: Queens/Long Island, NY
Operating Company: Klima New York (KNY)
FLSA Status: Exempt
Salary Range: $90,000-$140,000

About:

Klima New York (KNY) - A member of the AIR Control Concepts family.

The Technical Field Service Manager is responsible for managing, organizing and supporting all service projects for Klima New York (KNY). This position will support KNY customers by providing inspecting, testing, adjusting, balancing heating, cooling, and ventilating systems in commercial and industrial buildings. This position has a strong emphasis on technical support during startup, commissioning and troubleshooting of VRF systems.

Check out our website: Commercial HVAC Solutions New York | Klima NY

Essential Duties and Responsibilities:

Strong operational understanding of commercial HVAC systems in particular LG VRF systems.
Performs all technical duties related to start up, commissioning and troubleshooting VRF systems
Ability to train customers and contractors on VRF system functions and operation.
Can work independently with scheduling and daily activities and manage team of field technicians.
Provide feedback to field technicians and customers as needed
Communicate and work together with sales engineers, service and controls to make sure projects are completed as designed.
Monitor progress and verify readiness for startup scheduling (Power/ vacuum/controls).
Responsible for startup coordination which includes system readiness confirmation, start-up scheduling, completion of start-up documents, warranty validation, and submission of documentation required for LG Warranty approval.
Works in a safe manner. Follows industry standard safety practices including knowledge of MSDS, OSHA, tool safety, equipment safety and ladder safety guidelines.
Properly operates and maintains Company Vehicle. Adheres to all company policies.
Performs standard Preventative Maintenance duties on all HVAC Equipment efficiently and without requiring supervision.
Troubleshoots and diagnoses problems, failed parts, etc. on all A/C equipment.
Has ability to solder, braze refrigerant lines, water lines, etc.
Has ability to read and interpret schematics and control circuits.
Properly completes required paperwork in an accurate and timely manner including work orders, startup reports, warranty reports & part orders.
Answers technical questions from service technicians.
Other duties as assigned.

Experience and Requirements:

Valid HVAC training certificate from program or trade school
5-7 years commercial HVAC experience, prior technical experience in LG VRF systems
3-4 years of management experience of HVAC field technicians
Experience using a vacuum pump and micron gauge
Experience using a refrigerant reclaim machine
Universal EPA Certification required
OSHA 10 preferred
TWIC (or in process of obtaining) preferred
Proficient in Outlook, Microsoft Word and Excel
Valid driver’s license and clean driving record
Excellent customer service skills
Available to perform scheduled on-call & overtime duties

Physical Requirements:

Must be able to stand and walk for long periods of time.
Periods of sitting while driving and occasionally at a desk and working on a computer.
While performing the duties of this job, the associate is frequently required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Must be able to do the following:
- Climbing – ascending or descending ladders, stairs, ramps
- Balancing – may be required to maintain equilibrium on unsteady surfaces
- Stooping, kneeling, crouching and crawling to reach equipment
- Pushing, pulling and lifting components or equipment
May be required to work in all weather conditions
May be exposed to different atmospheric conditions such as fumes, odors, dusts, gases, etc.
Must be able occasionally to lift up to 100 pounds.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to discuss the system requirements and malfunctions.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Benefits:
We offer a competitive and comprehensive benefits package, including: 

Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.

Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.

Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).

Professional Development – Ongoing training opportunities and support for continuing education.

Air Control Concepts & Operating Company are Equal Opportunity Employers.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you authorized to work in the United States?*

Are you a U.S. veteran or currently serving in the U.S. Armed Forces?*

What do you know about Air Control Concepts?*

Why are you interested in this position?*

What is the base salary range that you're looking for?

Do you have any experience for the position that you are applying for? If yes, then please indicate how many years of experience you have.*

Why are you looking for a new position?*

Please enter two professional references and one personal reference.*

Are you an Internal Employee? If so, please list your name and current company/position.*

Were you referred to this position by a current employee? If so, please list their name, phone number and email address.*

Do you have any relatives that work for AIR or one of its operating companies? If, so please put their name and position and how you are related to them.*

Have you ever worked for AIR or one of our subsidiary companies previously? If so, which one?*

What experience do you have in selling HVAC related parts, equipment or services?

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. With locations throughout North America — across the U.S. and Canada — please review our open positions and apply to the roles that match your qualifications. For questions, email AIR Control Concepts.

HVAC Area Service Leader

Apply for this position